Your facilities Manager

pilotage et écoute client

You would like to devote your energies to your core business and ensure that your employees are happy in the workplace. You are looking for a single operator who can take charge and optimise all or some of your operational support services. You want new technical developments and regulations to be incorporated, particularly in terms of energy efficiency. Thanks to our wide-ranging expertise and extensive network, VINCI Facilities provides long-term support with a bespoke facility management solution and one-stop accountability.

    Customised facilities management solutions.

    Each customer has a unique situation which requires bespoke solutions. Our experience and the variety of sites and sectors in which we are present mean that we can enrich our service solutions in the long-term by committing to an ongoing improvement process.


    You choose the scope of services you would like us to provide as part of an offering in which our skills and know-how are organised to meet your expectations:

    • Technical maintenance

    • Associted projet work services

    • End users services

    • Energy

    + Reporting and service request management
    + Interior fit-our and space management
    + Promoting employment for disabled workers

    Your benefits: a model that is both attractive and efficient

    • optimisation of service costs related to buildings and their occupants
    • control of energy consumption
    • un environnement de travail attractif  et une logistique simplifiée pour vos collaborateurs
    • greater enhancement of your property assets.

    Our performance levers

    Key services provided in-house

    Nearly all our technical services are provided by our own teams while the other services are outsourced. Our teams receive regular training.

    A double dimension: local and comprehensive

    Thanks to our local business units, our customers benefit from geographical proximity which boosts partnerships and improves response times. Their organisation into a network in 18 countries in Europe and Morocco meets the demands of multi-location and multi-country services.

    Facility management and one-stop customer accountability

    As a service integrator in a global solution, we guarantee a single accountable service provider.  
    Our IT tools are designed for management coherency and generate modular reporting, from single location to comprehensive multi-location reporting.

    Purchasing at the core of operational efficiency

    At VINCI, purchases are not only seen as strategic contributors to the company’s economic performance; they are at the very core of operational efficiency: careful control of suppliers and services provided, with a joint search for optimisation and innovation, selection of products that comply with standards and a user instruction monitoring process for maximum safety and security.The choice of “make or buy” left to the discretion of the operational teams means that customers’ needs and constraints can be accommodated.

    Purchases account for 40% of our turnover in France.

    The capacity to optimise and provide long-term support

    Our customised approach provides the flexibility needed to go from a partially integrated model to a fully integrated model at the pace that suits you best. Our experience with numerous customers and our network of companies stimulates the pooling of best practices and the optimisation of processes and economic models.

    Ongoing innovation

    Our model, which puts the emphasis on autonomy and accountability, encourages innovation in the field. Whether simple or complex, these locally-identified innovations are then used on a wider scale thanks to a support team that helps business units to develop or stimulate innovation. Professional tools, targeted service solutions and operational efficiency are enhanced and disseminated.